Refund policy
Return & Refund Policy – Tenso Daily
Last updated: 04/30/26
At Tenso Daily, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
-
The item must be unused and in its original packaging
-
The product must be in the same condition that you received it
-
You must provide a receipt or proof of purchase
Due to health and safety regulations, we cannot accept returns of opened or used supplements.
Refunds
Once we receive and inspect your return, we will notify you of the status.
If approved:
-
Your refund will be processed to your original payment method
-
Please allow 5–10 business days for the refund to appear on your account
Shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Include:
-
Your order number
-
Photos of the item and packaging
We will replace the item or issue a full refund at no additional cost.
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at:
Non-Returnable Items
The following items cannot be returned:
-
Opened or used supplements
-
Items marked as final sale
-
Gift cards
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost returns.
Contact Us
If you have any questions about your return or refund, contact us:
Thank you for choosing Tenso Daily.
Take care of yourself — for real this time.